What do patients think of virtual care? Interview with Kyruus's Dr. Erin Jospe
[audio mp3="https://healthbusinessgroup.com/wp-content/uploads/2020/07/Erin-Jospe-Kyruus-podcast.mp3"][/audio]
Patients have been receiving a megadose of virtual care since March. How's it going and what will it mean long-term? Provider search and scheduling company, Kyruus asked 1000 patients for their opinions and published the findings.
Kyruus Chief Medical Officer, Dr. Erin Jospe and I had a chance to catch up on the report and speculate about its implications in this podcast.Here's what we discussed:
- (0:15) Key findings and surprises
- (1:54) Baby Boomers' affinity for virtual care
- (3:40) Paradox that Baby Boomers are big utilizers of virtual care but not so likely to switch doctors to get it
- (6:21) Downsides and limitations of virtual care
- (10:55) Impact of virtual care on disparities
- (13:47) Potential to launch a virtual-first practice
- (17:31) Why Kyruus cares about these results
—-Interview conducted by healthcare business consultant David E. Williams, president of Health Business Group. Podcast production by Marina Zapesochny, social media intern.