Interview with Wolters Kluwer Health GM Frank Jackson

As the 6th of 7 children and a competitive athlete, Frank Jackson was well prepared for the rough and tumble of healthcare. After studying computer science and accounting, he pursued a variety of healthcare analytics roles before jumping into operations at HealthMarkets, where he helped the company pivot as the Affordable Care Act became law. At Prognos, he helped unleash the power of lab data on healthcare decision making. As General Manager at Wolters Kluwer Health, he’s deploying technology such as Natural Language Processing and code translation engines to help payers contend with the COVID-19 whipsaw.

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By healthcare business consultant David E. Williams, president of Health Business Group.